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Auto login

Retrieve password

Please provide us the information about the role you want to retrieve and help us verify your identity

Email Please enter the email you register.

Game

Platform Which platform did your enter the game before.

Server Type the number or name of the server where your role is

Role Name Enter your role name exactly

Itemlock Password Type your in-game itemlock Password to help us confirm your identity

Other Information Please provide us more information to help prove your identity,such as latest payment record, approximately balens and bound balens amount, etc. Upload Image

You can also upload some images to help prove your identity(Picture only)

Verify Code

I have read and agreed to transfer my role to the 7Road platform.

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Click here to get your role back!

author:7road小编| time:2020-09-30| view:44935

If you can’t find your role in the list, please register a 7Road platform account and click the ‘SUPPORT’ button to initiate an application.

In the application, Your email adress, platfrom, server, role name and in-game itemlock password are necessary.And other detailed information such as your last recharge time and amount or your last login date or Remaining coins and bound coins or some other images that can prove your identity would be much helpful!

For example:

账号转移范例.png

It may take some time (within 2 days) for us to review your application. We will answer you as soon as we can via email.

Please do NOT resubmit the ticket before you receive a reply, which may cause mistakes after repeat retrieval. Thanks for your patience and understanding!